angry customer

How to deal with angry pharmacy customers

January 16th, 2016 Business | General Pharmacy No Comments

How to deal with angry pharmacy customers 1) SCRAP THE EXCUSES & APOLOGISE Never give an excuse to justify poor service. Statements like “sorry we didn’t have enough staff” or “it was very busy” add more fuel to the fire. Take full responsibility even if …..

pharmacy agency

How can a pharmacy agency benefit you?

June 24th, 2015 Locum Pharmacy 1 Comment

The benefit of a pharmacy agency. Pharmacy Agency Benefits Having been a pharmacy manager for many years, I was heavily reliant upon a handful of highly competent locum pharmacists during times where neither myself or my second pharmacist, were available to run the pharmacy. The biggest …..

My Locum Choice - DBS

Disclosure and Barring Services (DBS)

May 15th, 2015 General Pharmacy | What is DBS? 4 Comments

Disclosure and Barring Services (DBS) for Pharmacists Click here to: START YOUR DBS APPLICATION Overview Disclosure and barring services (DBS) was formed as a replacement for both the Criminal records Bureau (CRB) and the Independent Safeguarding Authority (ISA). They help employers to make safer recruitment decisions and …..