Coronavirus Pharmacy's Financial Health Older Pharmacy customer with face mask.

Coronavirus and Pharmacy’s Financial Health

May 29th, 2020 Business | General Pharmacy No Comments

The coronavirus pandemic is badly affecting many sectors, such as airlines, non-essential retailers and hospitality businesses. Jobs are at risk and some businesses may never reopen. Community pharmacy is special in being both a frontline healthcare provider and a retail business. People need access to …..

Pharmacist Income ProtectionUpdate 2018

Pharmacist Income Protection – Update

May 8th, 2018 Business | General Pharmacy No Comments

PG Mutual, the not-for-profit, friendly society that we are partnered with to offer our members Pharmacist Income Protection Plus at a special rate, has just released three new (and currently free) enhancements! These new enhancements encompass our member’s important health and wellbeing aims, but also …..

Pharmacy Career My Locum Choice

Pharmacy Career Choices

August 2nd, 2017 Business | General Pharmacy | Locum Pharmacy | Motivation No Comments

Every year thousands of trainees go through a rollercoaster of emotions whilst completing their pre-registration year.It may have felt like an uphill struggle. From eagerness and enthusiasm at the beginning to stress, anxiety and doubt near the examination season. However, the real excitement begins on …..

angry customer

How to deal with angry pharmacy customers

January 16th, 2016 Business | General Pharmacy No Comments

How to deal with angry pharmacy customers 1) SCRAP THE EXCUSES & APOLOGISE Never give an excuse to justify poor service. Statements like “sorry we didn’t have enough staff” or “it was very busy” add more fuel to the fire. Take full responsibility even if …..